Airmail - Your Mail With You App Reviews

This app is very good and getting better every day. A lot of features that people ask for are considered and implemented. Most of the features are there, some features are planned. This app features would earn it 4 stars. Why did I rate it as 5? SUPPORT! - This app has the best, most amazing support you have ever seen. There is a chat included in the app and on their page. As an example I could not figure out how to do this on a Saturday at 12:00 am (East Coast Time). I posted a question on chat and had a reply on how to do this within 5 minutes. If I could rate it 10 stars I would because of this support. It is the same with features. I asked for a simple feature (integration with another app that I use). A week later this feature was in the app. I am not saying this would be the case with all features, but this is amazing, they listen.

Airmail offers a great set of features, and, important for me, good integration with Gmail and a variety of other services including Google Drive, Dropbox, OneDrive, Box, Things, Google Tasks, Fantastical, Evernote, and Things. The app is remarkably customizable, both in its behaviors and in appearance. Even better, its possible to sync these customizations with the desktop version of the application, so you only have to configure the app once. The app designers also made smart choices (and allow further customizations) about which settings sync and which ones dont, which is great since I dont read email exactly the same way on my phone as on my desktop. Unfortunately, reliability issues turn what should be a five-star review into only a three-star review. Most notably, I can archive or delete several dozen messages on my phone or iPad, only to see that these actions have not been reflected on the server *and* to have them reappear in the phone. This makes me duplicate a lot of work, and its frustrating.

To understand a bit of how an email client fits into my life... I have 7 email accounts that I keep up with, including three for work alone. Features I need for work emails include: tracking emails, custom HTML signatures; having notifications for important work emails and not just a notification for every single email, including marketing emails, that just make my workday go slower, as I keep up with email for three different companies; scheduling emails, particularly since sometimes my best available time to write an email is in the evening, but its helpful being able to schedule an email to hit someones inbox at a time the next morning, for instance, when I know that email has a better chance of being the first thing the recipient sees; and being able to tune out automatically. We live in an age where, at least in America, its valued if youre always on as an employee. I dont believe this is healthy. There have to be times when we disconnect, so we can recharge and come back to work re-energized with renewed focus. We rest horses, we rest muscles after exercises, but not ourselves? Thats something to think about. Airmail is not a perfect app. I use both the iOS and Mac versions, and sometimes the UI could use a bit of a refresher. But that is so much lower on the list of priorities I look for in an email client. What I love with Airmail is that it allows me to decide which accounts make it into my unified inbox and which do not, while other email clients do not (Ahem, Im looking at you, Outlook). I can turn on automatic tracking for only specific accounts (at this time I only do automatic for work accounts, which helps in dealing with people who say they never opened an email). They just rolled out smart notifications for important emails, as well as Do Not Disturb, and both of these features can be set per account. My work email accounts now send me the important notifications but only the days I work and the times I work. Automatically. I can go home at the end of the day and unplug. This is huge for me. Some things I would like to see implemented in the future would be making the Do Not Disturb function a little clearer. For instance, when I was setting it up at first, I wasnt sure if I was setting the hours when I wouldnt get notifications, or when I would. I eventually figured it out with some testing, and again, I love the feature. I would love to see the same idea somehow applied to the unified inbox, where email accounts appear in the unified inbox during certain days and times, and dont during others. Theres been a lot of talk about Polymail, and Ive tried it out. People love the tracking, the scheduling, the snoozing, and all of these other features that Polymail is putting out. For me, Airmail already does pretty much everything Polymail already does, and more. Ill give Polymail points for UI, but again, its not really my highest priority when Im looking for an email client. I require tools in my life that allow me to function as I need to. Also, some may be taken aback that Airmail isnt free, and has never launched on any platform as a free program and app. This is a good thing. Ive seen numerous programs over the years, some of which I used, that were free, eventually disappear because--being frank--the developers needed to eat, but they did not have a model that allowed them to financially sustain the program. Look at Mailbox, for instance. I am more than happy to pay developers to ensure that programs that are essential tools to my life can continue to work on those tools, refining and maintaining them.

Peter in IN-APP support was great to work with. I love this program, totally kills the need for the lame Apple Mai.

I just lost everything today about 10 minutes ago with this program, Im looking for another one!!!

I use Airmail on my laptop, so the Airmail app was a no-brainer. Im happy to say the app is just as good as the beautiful desktop version, with nearly the complete feature set. Everything is customizable to your specifications and can be tailored to your experience. Love the app, and the customer support is fantastic. I submitted a support ticket asking about a feature (that was already included) and heard back from Saeah within 20 minutes. So kind and very helpful. Id recommend Airmail to anyone.

Fantastic features. Integrates many different apps that should now be a norm. Appreciate the great support from Sarah!

This app is good, but the developers should be really ashamed of how slow the release of new features and updates has been. Even though the app has many bugs it took them 5 months to give us a new update... Polymail (that is free!) have new updates and features every other week!!

If you like typing up emails, having the app crash & close when your almost done very regularly..and love support issues that never get followed up on – this is perfect

One of my mailboxes is completely messed up and will not allow me to "read all" the unread messages (it counted every message ever received as unread). In addition, the app does not update with new emails at nearly the same rate as my desktop. The app even makes it seem like deleted drafts appear in conversations. Altogether there are a lot of glitches.

I would to see the option to remove or hide the Airmail wording from incoming messages--thanks

This is the Gold Standard for Email on iPhone. Easy to use and a tremendous depth of capability.

Its the best mail client on iphone, but it doesnt work good on 6s plus. So bad I had to go back to Outlook.

Airmail is an excellent email client for iOS. It offers a broader email feature set than Outlook. Support is excellent. At first I thought sync wasnt working, but I was just impatient. I opened an email problem submission dialog, submitted the problem, and received a reply from Steven in a minute on a Saturday. Thats simply awesome. So far, my only complaint is the handling of subfolders as gmail-type labels. I hate it. They are hard to read. I prefer seeing them indented. Consequently, moving messages is a pain. Still, I can move messages, so thats more of an inconvenience than a serious flaw. Ill stick with it for now.

First of all, I gotta say Im somehow satisfied with the iOS default mail app, but Im looking for more. So I come to this app, with high expectation, which does not satisfy me like I thought. So I encounter 2 issues since I purchased it, and they are annoying: 1. Unread yahoo email not syncing up I have like 600+ unread email for my yahoo account and here on airmail it does not sync up all of them. I tried several times, deleting app and reinstall, waiting up to 30 mins, it pauses at like 100+... This does not happen with the iOS default mail app. Although this does not happen on my google and hotmail account. Only happens to yahoo mails. So be aware! 2. Inaccurate unread number drop Basically its like, for example: I have 2001 unread emails in my inbox, I read only 1 of them, and the unread number should drop to 2000 right? Guess what, it drops to 1998 or 1999. Its such simple math but it fails. This does not happen with the iOS default mail app either. Buuut, luckily the support is great, one of them Steven who is very helpful and patient to me and will forward these issues to the technical team to make fixes and updates which I am exactly waiting for. I keep comparing this app to the iOS default mail app, why? Cuz I never used other email app, only the default mail app and again I am satisfied with it, I came with high expectation that this app would do better in so many ways. Honestly it does not meet up to my expectation but lets wait and see their incoming updates and fixes. If issues above get solved, Im a happy customer here.

First the good things: It syncs over iCloud with airmail for the desktop. Its a decent mail client in the mail looks good on it. Now the problem. The one thing that out stands out the most is that this client crashes. A lot. If you need to look at long email threads, or if theres attachments especially when using it as an exchange clients look forward to this application crashing when you try to view them. This definitely looks better than the built-in mail application but it does not perform better than the built-in mail application.

Wow, Airmail is the only mobile client, other than Gmail itself, that will let you Star and then Archive a Gmail email from the Inbox without losing the star! I have done this forever with my browser Gmail as an easy way to use Starred items as a To Do list. For this behavior, all you have to do is turn the "Archive Starred" setting to OFF. Really, really great. In this way, Airmail acts exactly like Gmail clients! Thank you, Airmail.

I am a new Airmail user and find it intuitive, easy to tailor it to my every need and the support I received from Sarah is unparalleled. For a serious email app that is Infinitely Configurable, Airmail is Perfection!!!

Just started to use airmail on my IPAD and love it. Works very well and its fast. Had one question so I used the support feature. I received an answer from Sarah in about an hour after post. She was very helpful. I like the fast reply to my question.

Installed Airmail today and so far its living up to my high expectations. Even got nearly instantaneous support from a guy named Mark who was very helpful.